INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we ensure that all our product images are accurate representations of the actual items. However, slight variations in color may occur due to different lighting conditions and screen settings.

Where can I view my sales receipt?

You will receive your sales receipt via email shortly after your purchase. If you do not see it in your inbox, please check your spam or junk folder. For further assistance, feel free to contact our customer service team.

How can I return an item?

To return an item, please visit our Returns page and follow the instructions provided. Ensure you have your order number and the reason for the return. Our customer service team is available to assist you throughout the process.

Will you restock items indicated as “out of stock?”

We strive to keep all popular items in stock. If an item is out of stock, you can sign up for notifications on the product page to be informed when it becomes available again. Alternatively, you can contact our customer service for more information.

Where can I ship my order?

We offer shipping to various locations. You can enter your shipping address during the checkout process to see if delivery is available to your location. For more detailed information, please refer to our Shipping Policy page.

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